Terms of Service

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Our deliveries are made exclusively on the basis of these conditions.
Your terms and conditions of business and purchase are only effective if we expressly acknowledge them in writing for the conclusion of the relevant contract. Our conditions are deemed to be accepted at the latest when the goods are accepted.
All agreements – especially insofar as they change these conditions – are only legally effective when we have confirmed them in writing.

Offer and delivery
Unless they are limited in time, our offers are always non-binding: Our written order confirmations are decisive for the scope of the delivery.
In the case of offers with a time limit and a specific acceptance period, the offer is decisive if there is no timely order confirmation. Subsidiary agreements and changes must be confirmed by us in writing. We reserve the right to make design changes as long as they serve technical progress.
Drawings and documents that are enclosed with the offer are only for the personal use of the recipient and may not be reproduced or made accessible to third parties without our express permission.
Obvious errors, printing, arithmetic, typing and calculation errors are not binding for us and do not give any claim to fulfillment or compensation.

Delivery time
The delivery period begins on the date of the order confirmation. However, this only applies if all technical and commercial details have been clarified at this point in time.

Retention of title
The delivered goods remain our property until all current and future claims from the business relationship with the customer have been paid in full, regardless of the legal basis.

Software / firmware
For PEGASUS Systems software / firmware of any kind and the associated documentation, the customer receives a non-exclusive, non-transferable and time-unlimited right of use on a specific hardware product or to be specified in individual cases. PEGASUS Systems remains the owner of the copyright and all other property rights. The software / firmware supplied with various products is licensed only, not sold. If you do not agree to the license agreement, please return the unused product immediately for a refund of the purchase price (excluding shipping costs).
The right to make copies is only given for the purpose of data backup. Copyright notices may not be removed, changes are not permitted.

Payment terms
The stated prices are free delivery in € excluding VAT. Payment terms are net without deduction within 10 days of receipt of the invoice. In the event of default in payment, the buyer undertakes to pay the default interest customary in banking. For orders over € 4,000, – and for new customers, we allow ourselves to estimate a deposit of 60%. The specified delivery times relate to receipt of payment.

Liability for defects
We are to be notified immediately as soon as there are defects in the goods we have delivered. Despite the notification of defects, the buyer is obliged to pay on the due date. The defective goods are to be kept ready for our inspection at the point of discovery of the defects in the respective condition. A violation of this agreement excludes any liability for us. Our liability is further excluded if defects found within 8 days of receipt of the goods at the destination are not specified in writing at the latest. Defects that cannot be discovered within this period even with the most careful examination must be reported immediately after discovery, but no later than three months after receipt of the goods.
The claims from notifications of defects are limited to a reduction in the purchase price or subsequent delivery of defect-free goods at our expense.

EMC conformity
When purchasing individual assemblies and PC boards, please note that they can only achieve full EMC conformity when the assemblies are installed in an appropriate housing. The responsibility for fulfilling the EMC requirements lies with the manufacturer of the complete device. For the purchase of complete devices, this of course corresponds to the currently valid EMC guidelines, even without further measures.

Compensation
Claims for compensation for direct or indirect damage are excluded. We are only liable for damage caused by gross negligence or intent. No liability is assumed for consequential damage that has arisen or arises from the failure of the delivered product.

Place of jurisdiction and place of performance The place of performance and place of jurisdiction for all legal disputes is Vienna.
Changes are not permitted.